P.zza Umberto I, n.1, 84121 Salerno, Italy

We’re open Monday – Friday, 9:30 a.m. – 5:30 p.m. CET

Frequently Asked Questions

Please read our FAQ before sending us a message.

We like to surprise you, but in a good way! There is no additional cost to the price you see – what you pay to own any of our beautiful items is the ultimate price.

We accept all payment methods available through the PayPal channel. For eligible purchases, you will have the option to pay in 3 interest-free installments.

We do not store any data relating to your payment methods: all transactions are managed by PayPal, so you will always have the guarantee that your purchases are protected by the world leader in financial services.

In addition, our server facilities are ISO27001/27002 certified and all information on them is protected according to the following list of security measures:

– Physical protection of systems which contain personal data

– Security software to protect from any unauthorised access

Finally, our website implements the following security measures:

– Username and Password for securely accessing your customer area

– Application of the Permissions Policy in force

– DNSSEC

– TLS / SSL

– DKIM, SPF and DMARC

– HTTP Strict Transport Security

– X-Content-Type-Options

– X-XSS-Protection

– X-Frame-Options

 

We ship via international couriers and delivery times can vary from 2 to 5 days depending on the destination.

Orders are communicated to our warehouse within 24 hours, where they will take care of organising the shipment to the address you communicated during registration. In case of delays, any information in this regard will be immediately communicated to you.

You will receive a sales document which will contain all the data you provided us at the time of registration.

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